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 Home : Registering and Using E-Service Gateway : Organisation Account: Accessing and Using E-Service Gateway
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1. Login to your organisation account
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On the homepage, click ‘Register as an Organisation’ tab
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In ‘Login to your organisation e-services’ section, enter your organisation's e-ID and password.
Then, enter your personal Access Code and click ‘Sign In’
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The ‘Organisation Account’ page is displayed
IMPORTANT: If you have registered directly at the Seychelles Revenue Commission office, the first time you login to
the E-Service Gateway, you will be asked to change your organisation password and provide a security question
and answer. Enter these information and click ‘ Save’
2. Subscribing to an e-service
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Click the ‘name’ of the given e-service in ‘Available E-Services on E-Service Gateway’ section.
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The given e-service will be displayed.
IMPORTANT: In case your e-service subscription needs to be activated by a given authority, the e-service will
be made available in ‘My E-Services’ section with subscription status to pending (P) until you fulfill
the requirements of the e-service. These requirements will be indicated to you when you click on the
given e-service in ‘Available E-Services’ section.
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If you want more information on the e-service before you subscribe to it, click ‘View details’
3. Accessing an e-service after subscription
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After you have subscribed and accessed the e-service for the first time, it will be made available in ‘My E-Services’
section with subscription status to active (A). Anytime, you want to access the given e-service, click its ‘name’
in ‘My E-Services’ section.
4. Unsubscribing from an e-service
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If you no longer want to use a given e-service, click ‘Unsubscribe’ for the given e-service in ‘My E-Services’
section. The subscription status of the e-service will be set to de-active (D).
5. Viewing your account settings
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Click ‘My Account Settings’ on the top right-hand corner of the page.
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‘My Account Details’ page is displayed.
6. Viewing organisation account settings
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Click ‘Organisation Settings’ on the top right-hand corner of the page
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‘Organisation Details’ page is displayed
7. Logging out of your organisation account
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Click ‘Logout’ on the top right-hand corner of the page
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The E-Service Gateway homepage is displayed
IMPORTANT: The following tasks can only be done by the administrator(s) of the organisation
account which are listed under ‘ Account Administrator(s)’ section on the left hand-side of
the ' Organisation Account' page.
8. Changing organisation password
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Click ‘Change Passwords’ in ‘Administrative Tasks’ section.
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‘Change Organisation Passwords’ page is displayed.
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Enter the new password and click ‘Save’. An email is sent to all the employees who have access to the organisation account.
9. Changing organisation security question and answer
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Click ‘Change Security Details in ‘Administrative Tasks’ section.
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‘Change Security Details’ page is displayed.
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Update the security question and answer and click ‘Save’. An email is sent to all the administrator(s) of the organisation account.
10. Unsubscribing the organisation from an e-service
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If you no longer want the organisation and its employees to use a give e-service,
click ‘E-Services subscribed by the organisation’ in ‘Administrative Tasks’ section.
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‘E-Services subscribed by the organisation’ page is displayed. Click ‘Unsubscribe’ for
the given e-service. An email is sent to all the employees who have access to this e-service informing them of the change.
11. Adding an employee account
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Click ‘Manage Employees Accounts’ in ‘Administrative Tasks’ section.
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‘Manage Employee Accounts’ page is displayed. Click ‘New Employee Account’.
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‘New Employee Account’ page is displayed.
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Enter the NIN, district and email address of the new employee
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Activate the employee account by selecting ‘Activate Employee Account’
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If you want the employee to be an administrator on the organisation account, select ‘Assign Admin Rights to Employee’
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Click ‘Next’
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Next, select the government electronic services (e-services) that you want the employee to transact
on behalf of the organisation and click ‘Save’. An email is sent to the employee.
12. Updating an employee account
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Click ‘Manage Employees Accounts’ in ‘Administrative Tasks’ section.
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‘Manage Employee Accounts’ page is displayed. Click ‘Edit Details’ for the given employee.
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‘Employee Account Details’ page is displayed.
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Update the account and click ‘Save’. An email is sent to the employee.
13. Deleting an employee account
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Click ‘Manage Employees Accounts’ in ‘Administrative Tasks’ section.
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‘Manage Employee Accounts’ page is displayed. Click ‘Delete Account’ for the given employee.
IMPORTANT: You are not allow to delete your own account.
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‘Employee Account Details’ page is displayed.
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Click ‘Delete’. An email is sent to the employee.
14. Managing employee’s e-services subscription
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Click ‘Manage Employees Accounts’ in ‘Administrative Tasks’ section.
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‘Manage Employee Accounts’ page is displayed. Click ‘Manage Subscription’ for the given employee.
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‘Employee E-Services Subscription’ page is displayed.
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Select a given e-service if you want the employee to access it
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Unselect a given e-service if you no longer want the employee to access
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Then, click ‘Save’. An email is sent to the employee.
15. Resend the Access Code of an employee
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Click ‘Manage Employees Accounts’ in ‘Administrative Tasks’ section.
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‘Manage Employee Accounts’ page is displayed. Click ‘Resend Access Code’ for the given employee.
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The access code of the employee is sent to his/her email address
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